30 day guarantee

Terms and Conditions

Returns, Refunds and Exchanges Policy

No Hassle Return Policy 

RELAX! It's OK to change your mind. We understand that an item might not be exactly what you expected or just isn't a good fit for your family. This is why we offer the BEST 30 Day Return Policy in the industry. We are here to make lifelong customers, not enemies. 

All we ask
       1.  The item must be in its original unused, unwashed and in resell-able condition.
       2.  All the original packaging and tags are intact.
       3.  Email info@diaperjungle.com for Return Authorization (RA) Number*. Clearly mark the outside of the package with the RA Number.
*This is to protect you and expedite your return. 

Mail your returned item to: 
     Diaper Jungle
     Returns Department RA #
     409 N. Pacific Coast Hwy, #931
     Redondo Beach, CA 90277

Include a copy of your receipt and a quick note stating the reason for your return. Your note helps in quality assurance and customer service.  

Return Exceptions

  • Some items can not be returned if they are opened.
  • Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
  • We do not refund the original shipping you paid on the order. 
  • Buyer is responsible for return shipping unless an error was made by Diaper Jungle.


If your item is in new, unused condition, has all the original tags, you may exchange it item for a different size or color. Just pay return shipping and we have you covered. See  easy! 

Payment Policy

Accepted Methods of Payment
  • All Major Credit Cards (Visa, Master Card, American Express, Discover, etc.)
  • PayPal
  • Checks/Money Orders

Credit Card Charges

Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded promptly. 

Mailing Address For Check/Money Order

For those customers who want to pay by Check/Money Order give us a call at 800-391-4926 we will be happy to walk you through the process. 

Diaper Jungle
409 N. Pacific Coast Hwy, #931
Redondo Beach, CA 90277

Shipping Policy


All orders are shipped within 48 hours Monday - Friday 8am - 5pm.


We use the following carriers to deliver our orders:

  • USPS
  • UPS
  • FedEx
Order Tracking  

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers. 

Shipping Rates  

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.  Some heavier or larger items may have an additional shipping charge. 

Back Orders   

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment. 

Free Shipping 

Orders of $99 or more within the contiguous United States are eligible for free shipping. We do ship to US Territories, Alaska, and Hawaii, however corresponding shipping charges will be applied.

Privacy Policy


Your privacy is import to us and we take all measures to protect it. We are the sole owners of the information collected on Diaper Jungle. We will not rent, lease, or sell your information to anyone, for any reason.

What Information Do We Collect?  

We only collect information that we need that is related to your order. This includes your:

  • Billing Address
  • Shipping Address
  • Email Address 
  • Credit Card for the immediate order (we do not store your credit card information)

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. 

How Is My Information Used?  

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage  

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using the latest Secure Sockets Layer encryption before it is transmitted over a web server. We do not store your Credit Card data. 

Cookies and Browser Information  

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.